Find the answers you need to your self storage questions. We want to make your storage experience as convenient as possible from the moment you start considering your options. These storage FAQs help address common questions our storage staff receives. If the information you are looking for is not listed below, please feel free to contact one of our storage experts at 325-7522.
FREQUENTLY ASKED QUESTIONS
When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 7 day notice before you move out.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
How do I make a payment?
You can pay in person, mail a check or direct deposit to our bank.
What forms of payments do you accept?
Cash, Cheque, VISA, MasterCard, direct deposit to bank.
Do you sell boxes and storage supplies?
No, not at the moment. We are happy to make recommendations of where you can buy these items.
How do I know how much storage space I will need?
Call our manager for assistance.
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
Do you have handcarts and dollies available at your facility?
Yes we do.